services

Services

At ecoCOMMUNICATIONS we pride ourselves on the ability to keep your telephone equipment and systems operating to optimum performance levels to ensure that you derive maximum benefit from the efficiencies available through the use of your ecoCOMMUNICATIONS supplied business telephone system.

 

Our customer service is ongoing and includes:

  • Highest priority during busy times by our skilled technicians and/or your personal account manager
  • All parts and labour covered in event of system faults resulting from component fatigue and fair wear only
  • Unlimited remote programming wherever available
  • Discounted callout fees for all add-ons, moves and changes
  • Report and follow up all network related faults with ECO provided partner – all carrier liaison is done by us on your behalf (no robots, no queues, no run-around!)
  • Unlimited FREE training
  • Unlimited FREE Help Desk Support